Advice from Jack Welch, former CEO of GE, and Suzy Welch

This LinkedIn post, Dear Graduate, Here’s How to Get in the Game, offers pointers to graduates that extend beyond the usual resume writing and interview skills:

    1. Seek the juncture of your strengths and passions rather than focusing on the compensation. The money will come.
    2. Before the interview, study the company well enough to be conversant on what matters to them.
    3. Benefit from your parents’ experience in communicating with professionals. Let your parents (or in my opinion, a mentor too) help you plan what to say, how to dress and how to follow up after an interview.

Congratulations class of 2015!

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Armed with the power of influence

I remember an incident on a new job when I successfully swayed someone who was on the fence about an important decision. Not being aware that my manager was all ears, I was surprised when she approached me after the call and said, “You have good influential skills.” I suppose it came naturally to me because until then, I didn’t even realize this was a skill. However, once aware, I built on it and and now consider it a valuable proficiency.

An article on Inc.com offers ten tips for influencing people. I would add one more that partners with an essential communication skill: adapting to someone else’s style. People are not typically influenced by someone they don’t like and we tend to dislike those whose communication styles are very dissimilar.

If you’re talking to someone with a calm demeanor, tone down the volume and adopt a soothing inflection. If your listener is outgoing and personable, show your personal, friendly side. Depending on the person’s professionalism, language level, state of mind, etc., adjust your language, tone of voice and animation to bring yourself into their comfort zone. Stay focused and organized to influence someone who is detailed and cautious. Avoid too much detail with someone who is overwhelmed and hurried. Likability is key whether you’re selling, servicing or soothing. This skill also applies to interviewing, on both sides of the table.

The ability to influence is not restricted to politicians. Almost every field requires this skill; sales, customer service, law and politics, to name a few. And remember, if executed correctly, not only will you win over the person on the phone, but you may earn accolades from your manager who is listening.