“Being defeated is often a temporary condition. Giving up is what makes it permanent”
– Marilyn vos Savant
If feedback makes you uncomfortable both giving and getting, you’re not alone. I dread every performance appraisal even when I am confident it will be positive. It’s just so personal. Then I found an article on ProjectsAtWork.com that offered a refreshing perspective in the form of 9 great tips. If you are studying business management, this may help:
- Approach the conversation with curiosity about the other person’s point of view.
- Set the stage as partners in the conversation by gaining consensus on the purpose and mode of communication.
- Avoid the long-standing assumption that negative feedback is easier to swallow when sandwiched (positive/negative/positive). Ask the recipient how they would like to receive it.
- State your concern and ask for their point of view – don’t make people guess.
- Ask how you may have contributed to the issues.
- React to defensiveness with curiosity about how they’re feeling.
- Do not use anonymous feedback – the reaction is sure to be defensiveness.
- Honor a statute of limitations – waiting too long erodes the value.
- Solicit feedback on your ability to give feedback.
Number 7 is my personal favorite. In my opinion, being told that someone said something, but their identity cannot be revealed, is frustrating and of no value.
These pointers are useful for situations outside the workplace too. What works for you?
I have been asked if graduate school would boast career opportunities and have voiced my opinion to consider the requirements, competitive nature and value of the degree within the targeted field, in addition to your own personal drive for learning and financial constraints. For more insight, read “Is a Grad Degree worth it?” on Money.com. The article suggests that one reason not to go to graduate school is to procrastinate joining the workforce due to lack of direction. A graph is included that indicates the correlation between a graduate degree and earnings across industries.
This question is also included in my FAQ page.